Frequently Asked Questions

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What is check in / check out time?
You may check in from 2PM. Check out is at 12:00 PM.

Do you allow smoking on your property?
Smoking is only allowed outside of the hotel. Penalty for smoking is a non-refundable charge of VND 2,000,000.

Can I bring my pet with me?
Unfortunately, pets are not allowed to accompany you during your stay.

Do you have a fitness center?
We have a full Fitness Center on property, located on the 8th floor of our hotel, which includes state-of-the-art fitness equipment, free weights, yoga mats and rubber balls.

Do you have a business center?
We have a business center services in our lobby that allows guests to view flights, check directions to various points of interests, and more.

Can I have a package sent to the hotel? What are the fees?
We accept packages that are sent to the hotel, which will be stored in our package room in the lobby. The service is complimentary for in-house guests.

What is the minimum age requirement to check in to the hotel?
18 years. All guests under the age of 18 must be accompanied by an adult.

Are there coffee makers or refrigerators in the room?
Although at this time we do not offer coffee makers yet you have a refrigerator in the rooms. Hotel policy does not allow you to store food or items with heavy smell such as durian. Penalty for storing these items in the refrigerator is a cleaning charge of VND 500,000.

Does your hotel offer parking?
Nhu Minh Plaza Danang Hotel offers free parking upon availability during your stay or business at the hotel.

Where is the hotel located?
Our address is Lot 2 – A2 – KH Pham Van Dong, An Hai Bac Ward, Son Tra District, Da Nang, Viet Nam, 550 000. Telephone number is (84) 2363 555 666. Email address is info@nhuminhplazahotel.com.

Do you offer free shuttle service from the airport?
We only offer free shuttle service from the airport occasionally when you book our Room Package. Otherwise shuttle service from the airport to hotel is chargeable and must be arranged 24 hours upon your arrival by emailing info@nhuminhplazahotel.com or by calling (84) 2363 555 666.

What is your cancellation policy for room reservations?
– The cancellation less than 10 days prior to the arrival date, the Hotel reserves the right to impose 50% first night room charge from all rooms reserved.
– The cancellation less than 03 days prior to the arrival date or no show, the Hotel reserves the right to impose full charge for all room nights reserved.

How can I view my reservation?
A booking confirmation email will be sent to your provided email address after you complete your reservation with us.

How can I modify or change my reservation?
You could send an email to reservation@nhuminhplazahotel.com or by calling (84) 2363 555 666 speaking to Sales Department to adjust your reservation. All adjustments will be made upon availability and blackout dates might apply.

Will your rooms allow extra beds / baby cribs?
We can provide baby crib at free of charge. However, extra bed will cost VND 400,000 per room per night.

Do you have a restaurant?
Canary Restaurant located on the 2nd floor provides buffet breakfast daily from 06:00 AM to 09:30 AM.
Dinner is served from 05:30 PM to 09:30 PM.

Do you have any bars / coffee shops?
Maple Bar & Smoothies Lounge opens daily from 07:00 AM to 10:00 PM, offers a range of smoothies, fruit juices and coffee.

How do I book a meeting space?
Nhu Minh Plaza Danang Hotel offers meeting rooms and event facilities perfect for business or special occasions. For more information, please visit MEET, or contact our Sales Department by calling (84) 02363 555 666 or by emailing sales@nhuminhplazahotel.com.

How do I reserve a wedding party?
Nhu Minh Plaza Danang Hotel offers wedding halls with capacity of up to 350 delegates. For more information, please visit Weddings, or contact our Sales Department by calling (84) 02363 555 666 or by emailing sales@nhuminhplazahotel.com.